Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"old passcode" pop up

my iphone XR is a recently new phone. when i made the apple id attatched i had forgotten the password and had to reset it. when i entered the phone again it keeps asking me every time i try to log into the apple id to enter the "old passcode", which i do not remember. i only have one device connected to it and i don’t know what to do because it won't let me use some features of my apple id if i don't enter it. is there anyone that understands this?

iPhone XR, iOS 14

Posted on Apr 6, 2021 6:11 AM

Reply
Question marked as Best reply

Posted on Apr 6, 2021 6:13 AM

the password i had forgotten is the iphone passcode as well sorry. horrible explaination.

Similar questions

1 reply

"old passcode" pop up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.