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Postcode not valid for Apple ID

I setup an Apple ID about 17 years ago but I haven’t used an apple product in about 10 years. I recently got an iPad but when I try to install an app I get:

”this Apple ID hasn’t been used in the iTunes Store. Tap review to sign in, then review your account information”

I then click on review and am brought to a “complete your Apple ID” window. Ireland is selected already, I select “agree to terms and conditions” and click on “next”.

The next window asks for my billing name and address, my old address is entered already but without a postcode. I update the address and postcode but then it says it the postcode is invalid. It’s the correct Irish postcode. I’ve tried leaving it blank, enter four zeros, enter six zeros, the word “none” but none of this works.


Any ideas?

Posted on Apr 6, 2021 4:10 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2021 4:19 PM

PadraigF Said:

"Postcode not valid for Apple ID: I setup an Apple ID about 17 years ago but I haven’t used an apple product in about 10 years. I recently got an iPad but when I try to install an app I get: 'this Apple ID hasn’t been used in the iTunes Store. Tap review to sign in, then review your account information'"

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Where to Go from here:

Contact Apple Support:

No one here has access to your information (and that is a good thing, BTW). So, what you need to do is contact Apple Support, yourself. They will see this from their side, and with run you through the fix.

Apple Support Contact Info:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


User Tips:

Screenshare with the Apple Rep:

To easily troubleshooting this over the phone with the Apple Rep screenshare the camera of your iPhone and that of your Mac. Ask a friend, or family member if you may use their phone, if you do not have one handy. That will allow the Apple Rep to see this first hand from your perspective.

Learn more at these links: 

9 replies
Question marked as Top-ranking reply

Apr 6, 2021 4:19 PM in response to PadraigF

PadraigF Said:

"Postcode not valid for Apple ID: I setup an Apple ID about 17 years ago but I haven’t used an apple product in about 10 years. I recently got an iPad but when I try to install an app I get: 'this Apple ID hasn’t been used in the iTunes Store. Tap review to sign in, then review your account information'"

-------


Where to Go from here:

Contact Apple Support:

No one here has access to your information (and that is a good thing, BTW). So, what you need to do is contact Apple Support, yourself. They will see this from their side, and with run you through the fix.

Apple Support Contact Info:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


User Tips:

Screenshare with the Apple Rep:

To easily troubleshooting this over the phone with the Apple Rep screenshare the camera of your iPhone and that of your Mac. Ask a friend, or family member if you may use their phone, if you do not have one handy. That will allow the Apple Rep to see this first hand from your perspective.

Learn more at these links: 

Apr 7, 2021 10:35 AM in response to PadraigF

PadraigF Said:

"Postcode not valid for Apple ID: I’ve tried leaving it blank, enter four zeros, enter six zeros, the word “none” but none of this works. Apple recommends asking here rather than contacting them directly. Any other ideas?"

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A Direct Answer:

Apr 7, 2021 10:29 AM in response to PadraigF

PadraigF Said:

"Postcode not valid for Apple ID: I’ve tried leaving it blank, enter four zeros, enter six zeros, the word “none” but none of this works. Apple recommends asking here rather than contacting them directly. Any other ideas?"

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Here is Something to Visit:


Do your Part:

Please report back which one works, as it will help many, in time to come.

Apr 8, 2021 3:23 AM in response to PadraigF

PadraigF Said:

"Postcode not valid for Apple ID: I got it sorted. I put my eircode postcode into the delivery address and a letter and a number into the payment address and this was accepted. A lot of messing...."

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Please Specify the Source:

👍 What is the source where you found this solution? Providing it will help many, for certain.

Postcode not valid for Apple ID

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