Hi
I used to be able to unlock my MacBook with my fingerprint, but suddenly this wasn't possible.
When I went to settings out of the 4 options available for fingerprints, only the password authentication was ticked.
Now when I try to tick the others it won't let me and I get a "biometric error 60". Any advise on how to fix much appreciated.
thanks,
Silla
MacBook, macOS 10.15
Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and try to reset the fingerprint from there. Reboot normally and test again.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
I have had the same issue!!!! now I have no finger prints myself.... this is ridiculous. hopefully they have answers soon.
I have had this issue ever since the computer updated. I think there might be a problem with the update.
Same problem - Def an upgrade issue. Apple please fix.
True @D.I Johnson,
iOS is great with protecting from malware. I mostly downloaded it to get the Norton password vault.
Biometrics error 60
