Email slow when downloading from iCloud

IT is becoming increasing frustrating having to wait for emails to download on iPhone, iPad, and Mac recently. None of the three ever reflect the same list of emails because of lag time downloading. Whats going on? For Apple this is a problem for us loyal clientele...

Posted on Apr 7, 2021 10:37 AM

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35 replies

Jun 8, 2021 7:03 AM in response to Amanda239_91

I have this problem, too. [MacBook Pro M1, Big Sur 11.4] Each and every individual mail piece from iCloud can take a full minute to download. It sped up over the weekend, but is back to slowpoke today. The other mail that I have delivered to my Mac Apple Mail via Verizon, Yahoo, and GMail addresses are lightening fast. It is just the @iCloud.com mail that is so slow. Also, the mail is delivered to my iPhone and Apple Watch up to a half hour before it tries to arrive on my MacBook Pro M1.

Jun 9, 2021 12:03 PM in response to timcald

I have the same problem. I’ve had my Mac account for probably 20 years and never had this problem before. It’s happening on both my iPad and iPhone, whether using home WiFi or 4g, whether at home or away from home. I’m working from home nowadays and I have no problem getting instant downloads of emails on my Microsoft accounts or Microsoft teams videos. It’s not me, or my internet connection. It’s the mac email account. What do I do …??! It’s become unusable.

Jun 30, 2021 9:07 AM in response to patriciaxyz

I filed a bug report ("feedback") via their feedback assistant (FB9201629). They asked for a piece of information to help investigate, but didn't give any kind of instructions about where to find that information. :-( I sent it back, asking where to find the information they want. I think I may have found it by poking around in Keychain Access, but we'll have to see if they follow through.

Jul 26, 2021 7:06 PM in response to Mark Day2

This evening, on all of my devices (iPhone, iPad, iMac), my inbox showed no messages for a while (eek!), then began downloading all (thousands!) of my messages. So far, it is significantly faster than it has been previously, though it's got a lot more to download.


I'm guessing that something in the server's configuration changed (including resetting of message numbers). Here's hoping that includes a fix for the intermittent performance problems we've been seeing.

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Email slow when downloading from iCloud

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