Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Face ID not working

What should I do if my Face ID is not working after updating my iphone? I tried resetting it and just tells me to position my face within the frame or move the phone higher/lower or that my face is out of view.

Posted on Apr 7, 2021 1:38 PM

Reply

Best reply

sberman

Level 10

264,549 points

Posted on Apr 7, 2021 1:39 PM

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

View in context

Face ID not working

Similar questions