My EarPods pro wont reset.... tried pressing and holding the button on the back and the light goes from green to nothing... no white flashing light comes up

Cant connect earpods to my computer!

My EarPods pro wont reset.... tried pressing and holding the button on the back and the light goes from green to nothing... no white flashing light comes up

Posted on Apr 7, 2021 7:08 PM

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1 reply

Apr 8, 2021 2:00 PM in response to natali148

Hello natali148,


Thanks for reaching out to us in Apple Support Communities about having issues connection your AirPods to your computer, we're happy to help by looking into this more! 


You didn't specifically mention if you're using a Mac or a PC, either way the following support article provides some steps to try for a Mac and a PC:


Set up AirPods with your Mac and other Bluetooth devices


If you still have issues, try these steps:


If your AirPods won't connect


Hope this helps.


Best Regards.



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My EarPods pro wont reset.... tried pressing and holding the button on the back and the light goes from green to nothing... no white flashing light comes up

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