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what if the email that used as my apple ID no more accessible, how i can change it to a new email address?

As topic, I think I have lost the accessibility of the email address that i was using as apple ID. and i try to switch my apple ID to a new email address by following apple instruction. but it need a verification sent to old email. Is there any other way to make the change? maybe a text verification thru phone?

iPhone 12 Pro, iOS 14

Posted on Apr 8, 2021 1:33 PM

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Question marked as Top-ranking reply

Posted on Apr 8, 2021 1:52 PM

See if anything in Section 3 helps.


Apple ID - Password/Security Questions verification e-mail not received.     


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

1 reply
Question marked as Top-ranking reply

Apr 8, 2021 1:52 PM in response to Epan11

See if anything in Section 3 helps.


Apple ID - Password/Security Questions verification e-mail not received.     


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

what if the email that used as my apple ID no more accessible, how i can change it to a new email address?

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