Apple Event: May 7th at 7 am PT
Hello
It’s been two days since I ordered a gift card to be delivered by email. But util now I didn’t get any message from apple. I made the purchase as a guest buyer, didn’t signed in my apple account.
And I’m lucky to have a screenshot of the order number without what it would be hard to make a reclamation.
Can you please help me solve this issue?
Thank you
Make sure it didn't get directed to junk mail.
Resend iTunes Gifts - https://support.apple.com/HT201783#resend - "If you sent an iTunes Gift and your recipient can't find the link to redeem it, you can resend them the gift from your iPhone, iPad, or iPod touch or your computer. When you resend an iTunes Gift, the recipient will receive another email with a link to redeem the gift."
If you still have problems:
Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Make sure it didn't get directed to junk mail.
Resend iTunes Gifts - https://support.apple.com/HT201783#resend - "If you sent an iTunes Gift and your recipient can't find the link to redeem it, you can resend them the gift from your iPhone, iPad, or iPod touch or your computer. When you resend an iTunes Gift, the recipient will receive another email with a link to redeem the gift."
If you still have problems:
Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Gift Card not delivered
