Verizon store said my iPhone 11 Pro Max was not compatible with Verizon
Bogus field never used ?
should analytics show owners name ?
my iphone 11pro Max is listed 12,5 in analytics running 14.1.1 software updates
Verizon store told me my iPhone 11 pro Max was not compatible with Verizon !?!? But I said I bought my iPhone thru Apple store and they asked which carrier I said verizon!
I asked about initial setup having to go thru Apple servers ! As I am having issues with blank pages, no servers found under safari and Cellco dba Verizon as my carrier but I have never heard of Cellco and it is not on any billing also I have been given a static Public IP that is not secure , I asked about APN cause I have SIM card and MDM , he told me Apple devices are secure and can not be hacked and maybe u have some malware but I do not recommend using Malware bytes and for secure network you can buy our VPN for &18 month . I am 64 and have metastatic bone cancer and can’t trust my iPhone can not trust Verizon and can’t trust Apple to help me harden my security or do a thorough scan , I have already been victim of sim swap and some one trying to steal $179 thru thru a debit card I only have on my iPhone but Verizon stated it was not on there end luckily the credit union call d me .
I do not know what to do any suggestions and I do have Apple care
cathy
[Edited by Moderator]