Why does my phone battery go down when charging ?
why does my phone battery go down when charging ?
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gianna_123 Said:
"phone battery: why does my phone battery go down when charging ?"
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Where to Go from here:
I. Read here: iPhone Battery and Performance - Apple Support
II. View the Battery Health?:
When the Battery Health is 80% or lower, it is time for a new battery. It goes down quickly when the Battery Hrath percentage reaches close to 80% or below.
- Go To: Settings
- Tap: Battery
- Tap: Battery Health
- View: Percentage.
Is it less than 80%?
III. Get this Serviced:
You have a One-Year, Out-of-the-Box, Limited-Warranty. So, if less than one-year old, and the Battery Health is less than 80%, contact Apple Support, and see if you can get this serviced.
Apple Support Contact Information:
- Contact Us - Choose Locations
- U.S.A.: (800)MY-APPLE
- Proceed from there as Necessary