update page / only copyright text on white page

I've tried to delete all the preferences and cache related to App Store but nothing has changed.

the update page has only some black text.



MacBook Pro 15″, macOS 10.13

Posted on Apr 12, 2021 12:35 PM

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Posted on Apr 18, 2021 2:22 PM

I had the same problem on a 2017 MacBook Pro 13", macOS 10.13. I fixed it by upgrading my macOS. I was able to upgrade to the latest OS, Big Sur. I found this article helpful for figuring out what's the latest OS you can upgrade to: https://www.uvm.edu/it/kb/article/outdated-macos-and-how-to-upgrade/


You can upgrade without using the Update tab. Instead, find the OS you want to upgrade to directly in the App Store (online or in the app).

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update page / only copyright text on white page

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