Audible app stops playing when iPhone sleeps or locks

After a IOS update today, my audible app stops playing when my iphone screen goes into sleep mode. I've closed apps, rebooted phone and still having problem.


[Re-Titled by Moderator]

Posted on Apr 12, 2021 5:04 PM

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Posted on May 23, 2021 4:16 AM

I have had the same issue and was able to bypass it by going to settings/Audible. Turn OFF Allow Audible to Access Media & Apple Music. Restart your audible app and now you can turn off you screen and use audible the same way as before the update.

145 replies

Jun 23, 2021 9:35 AM in response to Mendogirl

I’ve had this same problem and no work around has solved the issue. My app crashes after 30-60 seconds of playing. It only lasts 5+ minutes if I keep the app open and screen on. If the screen goes to sleep, I lose audible in 10 seconds. It’s not that the app pauses my audio, it completely crashes.

Possible solutions I’ve tried:

1) toggling off “Allow Audible to Access Media & Apple Music”

2) uninstalling and reinstalling the app

3) updating the app

4) updating my phone

5) submitting a report to audible


it seems that none of these work and it’s been an ongoing problem for the past month and a half.

Anyone have any ideas?

Dec 16, 2021 8:17 PM in response to Ray Kicker

It’s not Apple; it’s Audibles app and some sort of software issue with it. Audible support is who you should make a support ticket with. The more we submit bug issues with their app, The more likely it is to be fixed by their dev team. I haven’t had the issue reoccur since I found my workaround for it until Audible Devs fix it for good. Hope you find a long term fix or Audible fixes their app soon!

May 18, 2021 9:28 PM in response to Mendogirl

I thought I had a resolution by disabling auto-lock but decided to write to Audible since I didn’t think this was a viable long-term solution. They replied immediately and gave me long and detailed instructions to correct this problem. I encourage anyone who is experiencing these problems to reach out to them. I was extremely happy with their response.

Jun 22, 2021 9:08 PM in response to Mendogirl

I have the same issue what I have to do is restart my whole iPhone to get it to stop muting audible and it will play audio fine for a day or two but then it does the same thing as soon as the phone locks audible is muted. I’ve tried not having sleep turned on on my iPhone and it still does it it’s an issue with Apple products it doesn’t happen on the audible app on the other smart phones in my home only the iPhones.

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Audible app stops playing when iPhone sleeps or locks

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