You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XR powers down around 20-40% battery life

my iPhone XR powers down around 20-40%, I have restored the phone but still facing the same issue , I managed to grab the crash report from the phone, can anyone tell me what this debug means please?


{"timestamp":"2021-04-12 01:34:36.00 +0100","bug_type":"120","os_version":"iPhone OS 14.4.2 (18D70)","incident_id":"D4E48AD6-CB8A-4123-BC41-CA790B702063"}

{"bug_type":"120","os_version":"iPhone OS 14.4.2 (18D70)"}

Incident Identifier: 01AE8977-2E5E-492C-A42C-C6FAF0A4BED6

CrashReporter Key: f285285751501d81b185c42eab0680eacc631c02

Date: 2021-04-12 01:34:35 +0100

OS Version: iPhone OS 14.4.2 (18D70)


bluetoothd: com.apple.bluetooth.LeObserver.ContactTracingScan PreventUserIdleSystemSleep == 255, held for 00:00:02

runningboardd: xpcservice<com.apple.Maps.GeneralMapsWidget([daemon<com.apple.chronod>:279])>32-279-24523:[Maps.GeneralMapsWidget-F837FEB7FB40] SystemIsActive == 255, held for 00:00:02


Screen Brightness: 0.000000

Hardware Model: N841AP

Awake Time: 07:45:28 (27927)

Standby Time: 15:04:50 (54289)

Partial Charge: 0

Capacity: 35

Voltage: 3100 mV

Voltage Droop Time: 0

Voltage Droop Transitions: 0

PPMDebug has keys:

(

{

BaselineSysCap = (

36800

);

Client0 = {

Bdg = 1;

Car = (

0

);

Idx = 10;

Pwr = (

334

);

reqBdg = 100;

};

Client2 = {

Bdg = 2000;

Car = (

0

);

Idx = 15;

Pwr = (

2000

);

reqBdg = 19800;

};

Client5 = {

Bdg = 65536;

Car = (

0

);

Idx = 0;

Pwr = (

10

);

reqBdg = 65536;

};

Client6 = {

Bdg = 1;

Car = (

0

);

Idx = 1;

Pwr = (

499

);

reqBdg = 0;

};

Client7 = {

Bdg = 4;

Car = (

0

);

Idx = 0;

Pwr = (

10

);

reqBdg = 4;

};

DroopCtrlEff = (

65536

);

DroopPwrRemoval = (

56000

);

ModeledSysCap = (

17261

);

NetSysCap = (

0

);

OverrideSysCap = (

0

);

PPMBatteryModel = {

Iss = 47;

Pb = 363;

Pp = 936;

Ps = 17261;

R0 = 31;

R1 = 25;

R2 = 11;

R3 = 4819;

RCParamsHash = {length = 20, bytes = 0xa68b0854829458e5c5d36f98d450e60c424e7e52};

Vgg = 3100;

avgRdcRatio = 100;

baselineR0 = 31;

baselineR1 = 25;

baselineR2 = 11;

baselineR3 = 48;

mPb = 0;

mPp = 0;

outputFlag = 2359296;

};

ProactiveSysCap = (

17261

);

TStamp = 1618187676659456808;

TotalDemandAdj = (

2853

);

TotalDemandRaw = (

2853

);

}

)


Posted on Apr 13, 2021 3:24 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2021 4:37 AM

Hello,

What is your battery health? See this:

iPhone Battery and Performance

If the battery health is below 80% a battery replacement is recommended:

iPhone Battery Replacement - Official Apple Support

Good luck.

Similar questions

2 replies

iPhone XR powers down around 20-40% battery life

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.