having a prob w/ netflix on apple tv HD. when i click on netflix icon, it makes the sound of launching, but just returns to homescreen. I've rebooted ATV and also deleted the app and reinstalled it, twice. Still not working. any ideas?

having a prob w/ netflix on apple tv HD. when i click on netflix icon, it makes the sound of launching, but just returns to homescreen. I've rebooted ATV and also deleted the Netflix app and reinstalled it, twice. Still not working. any ideas?

Posted on Apr 14, 2021 12:04 PM

Similar questions

3 replies

rkaufmann87

Level 10

149,602 points

Apr 14, 2021 12:43 PM in response to merlotti1955

Please update TV OS and then try Netflix again. Please post back if this does not work and please Identify your Apple TV model

merlotti1955 Author

Level 1

8 points

Apr 15, 2021 9:34 AM in response to rkaufmann87

That worked, thanks much!

rkaufmann87

Level 10

149,602 points

Apr 15, 2021 9:42 AM in response to merlotti1955

Your welcome.

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having a prob w/ netflix on apple tv HD. when i click on netflix icon, it makes the sound of launching, but just returns to homescreen. I've rebooted ATV and also deleted the app and reinstalled it, twice. Still not working. any ideas?

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