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rmx007 Author

Level 1

4 points

Notes not Opening with Face ID - Goes straight to asking for Password.

Hi,

After the Recent Update, my Face ID was not working, so I reset it.

However, when using Notes to open an old Locked Note, my Face ID option is not appearing and it takes me straight to the Password.

However, since I don't remember putting in a password, I tried my icloud pw and multiple other wrong passwords, and also got a hint, but I have no recollection of the pw.

Is there a forgot my pw feature for the notes? How do I open the old Locked Notes?

New notes are working with Face ID.

Posted on Apr 16, 2021 7:22 AM

Top-ranking reply

Eric Root

Level 10

684,573 points

Posted on Apr 16, 2021 7:26 AM

See the last section of the article below.

Notes - How to lock on your iPhone, iPad, and iPod touch

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Notes not Opening with Face ID - Goes straight to asking for Password.

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