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Good afternoon;


I cant take backup of my phone in my Itunes . The "back up now " and "encrypt local backup" button is greyed out . i tried installing new Itunes application in my pc , restarting both pc and phone , deleting all the profiles in my phone but still no change. please advice me on this matter.


Regards


Windows, 6

Posted on Apr 18, 2021 3:34 AM

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Posted on Apr 18, 2021 3:40 AM

This discussion thread has a reply from a community specialist --> Itunes backup greyed out. - Apple Community


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