How do I disconnect my iMessage from another phone

I signed into my Apple ID on my grandmother’s Iphone to download an app for her because she does not have her own Apple ID. However now my iMessages are connected to her phone and she is receiving my iMessage that I receive on my phone number. I checked the settings> Apple ID> name, phone numbers, email

and her number appears under “reachable at” when I try to delete it, the red delete bar does not come up so I deregistered the phone number by sending a code— but this did not stop her from receiving them— how do I disconnect my iMessage and FaceTime from her phone number?

iPhone XR, iOS 14

Posted on Apr 18, 2021 8:33 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2021 8:41 PM

Your best bet is to sign out of your Apple ID form her iPhone. Create a new Apple ID for her and assign that to her iPhone. You will have to then activate Messages again for her.


Axel F.

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I disconnect my iMessage from another phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.