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Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
I recently bought a second hand iPad Pro 10.5 (2017) and it’s charging extremely slowly. I understand that this may be due to a degraded battery, but may there be any other factors contributing to this problem? In 30 minutes, it has only increased by 5%. Is this normal for iPads? Would a battery replacement be beneficial?
iPad Pro 10.5-inch, Wi-Fi
See the steps provided in this support article:--> If your iPad won't charge - Apple Support
If the issue persists, it might be a battery problem. Contact Apple Support directly (they have tools to run remote diagnostics) using this link:--> Get Support
Regards
Giulio
See the steps provided in this support article:--> If your iPad won't charge - Apple Support
If the issue persists, it might be a battery problem. Contact Apple Support directly (they have tools to run remote diagnostics) using this link:--> Get Support
Regards
Giulio
Start here:
If your iPad won't charge – Apple Support
Charge and monitor the iPad battery - Apple Support
As described your battery may require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.
You will find the Contact Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to fully test and assess you iPad.
iPad Pro 10.5 Slow Charging
