I bought a bundle of Apple TV+ and Paramount with Showtime. Starting today I cannot access CBS shows such as NCIS, FBI. It is requiring $2.99 to watch a show. I cannot log into Paramount because I used my Apple ID to buy the bundle. I am logged into Apple TV+. This is in my TV as the device. Who can I call or email for support?
UTU7000,
If there is a discrepancy for episode availability between the standalone service and the Apple TV app Channel, then you can contact Apple about that. Verify that the episode in question is released yet (i.e. NCIS s18e13 wouldn’t be released yet).
Paramount+ allows Channel subscribers to create an additional Paramount+ account from the Channel subscription. Then you can choose to watch in the separate app on any device, or on the web. See: discussions.apple.com/thread/252537441.
If there is a discrepancy for episode availability between the standalone service and the Apple TV app Channel, then you can contact Apple about that. Verify that the episode in question is released yet (i.e. NCIS s18e13 wouldn’t be released yet).
Paramount+ allows Channel subscribers to create an additional Paramount+ account from the Channel subscription. Then you can choose to watch in the separate app on any device, or on the web. See: discussions.apple.com/thread/252537441.
Thank you. I created a user I’d and logged in separately to Paramount and now it no longer wants to charge for an episode.
CBS Shows 2.99 even though active subscriber
