I have paramount plus and some of the shows I have been watching now come up with i need to pay for them . Other shows are still normal .
my subscription is current and paid
paramount is blaming Apple .
any ideas how to fix ?
If episodes for an Apple TV app Channel are missing, then you might be directed to the available same episode at a different content provider, e.g. episodes or seasons for sale at the iTunes Store.
If that is the case, then do contact the iTunes Store staff about that. They should know who to contact for content delivery if something is not available that should be available.
I don’t know what is going on if you have it all accessible on your iPhone, but not on your smart TV.
If episodes for an Apple TV app Channel are missing, then you might be directed to the available same episode at a different content provider, e.g. episodes or seasons for sale at the iTunes Store.
If that is the case, then do contact the iTunes Store staff about that. They should know who to contact for content delivery if something is not available that should be available.
I don’t know what is going on if you have it all accessible on your iPhone, but not on your smart TV.
What is your model Apple TV? Identify your Apple TV model - Apple Support
Did you subscribe to Paramount+ in the Apple TV app, in the Paramount+ app, or with Paramount+ directly, or somewhere else?
Apple TV app Channels have a different type of subscription than content provider apps, even if both can be subscriptions through Apple. Those types of subscriptions are not exchangeable as such, they have different terms and conditions, different perks and limitations.
What happens if you access those shows not through Up Next, but directly from the Paramount+ Channel pages, or from the Paramount+ app? Once done, that should update Up Next as well, so it may work again for the future.
Or navigate to the Details page for a show, scroll down to How to Watch, then select the wanted content provider.
Thanks for the reply .
yeah I have it through Apple tv
for example I’ve been watching ncis was halfway through season 9 and now it has a paywall .
all other random shows I’ve tried are all ok to watch .
if I go to watch from my phone it is ok to watch but had taken me back to the first episode .
it’s a Samsung tv , 2020 model
Paramount plus through Apple tv
