You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 7 got a pop up saying there is a virus

I just got a pop up that said my phone has a virus. How do I correct?



[Re-Titled by Moderator]

Posted on Apr 22, 2021 11:28 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2021 11:29 AM

All such messages are scams from criminals. Do not interact with the message or the sender. Do not download anything based on a popup message. Close the offending page and avoid sites that are involved in such bogus advertising tactics.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

2 replies
Question marked as Top-ranking reply

Apr 22, 2021 11:29 AM in response to SalinaIlene

All such messages are scams from criminals. Do not interact with the message or the sender. Do not download anything based on a popup message. Close the offending page and avoid sites that are involved in such bogus advertising tactics.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

iPhone 7 got a pop up saying there is a virus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.