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Gmail on Mail app does not show notifications

Hello everyone! I'm new to iOS and have been getting used to it these days. Trying to setup my Gmail account on the Mail app I have the following problem. The app doesn't show notifications of new emails in a brief period of time after it was sent (not sure if it does anytime or just shows if I enter to the app and refresh it). This represents a disadvantage for me because I need to see and answer emails fast. I'm not sure why but in the "Fetch New Data" section, next to Gmail says "Fetch" and the option "Push" (which appears next to iCloud) isn't available for Gmail. If anyone could help me solve this I would be very thankful!

iPhone 12 mini, iOS 14

Posted on Apr 23, 2021 12:45 PM

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Question marked as Top-ranking reply

Posted on Apr 23, 2021 12:56 PM

Hello, Francisco_Fernandez1, what you can do to troubleshoot this is I want you to go into Settings > Notifications > Scroll down to Gmail, then click on it and see if the allow notifications button is turned on or not. Then see if Badges and Sounds are turned on. If they all are already turned on make sure you do not have DND (Do Not Disturb) on, to check that go into your control center by swiping down from the top right-hand corner to the bottom left-hand corner, or if you have an older iPhone swipe up from the bottom. Once, you are in the control center see if there is a moon-shaped icon that is turned on. If none of those work then make sure your Gmail notifications I showed you how to get to are on and then restart your iPhone. You can restart your iPhone by holding down the Power button / Side button and the volume buttons at the same time until the slide to power off screen comes and then just slide to power off. If you have an older iPhone hold the home button and the power button / side button until the slide to power off screen comes on and then slide to power off. To power back on your iPhone just hold the Power / Side button and wait for the apple logo and then you can let go and let it turn on. Let me know if you have any other questions. :)


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Question marked as Top-ranking reply

Apr 23, 2021 12:56 PM in response to Francisco_Fernandez1

Hello, Francisco_Fernandez1, what you can do to troubleshoot this is I want you to go into Settings > Notifications > Scroll down to Gmail, then click on it and see if the allow notifications button is turned on or not. Then see if Badges and Sounds are turned on. If they all are already turned on make sure you do not have DND (Do Not Disturb) on, to check that go into your control center by swiping down from the top right-hand corner to the bottom left-hand corner, or if you have an older iPhone swipe up from the bottom. Once, you are in the control center see if there is a moon-shaped icon that is turned on. If none of those work then make sure your Gmail notifications I showed you how to get to are on and then restart your iPhone. You can restart your iPhone by holding down the Power button / Side button and the volume buttons at the same time until the slide to power off screen comes and then just slide to power off. If you have an older iPhone hold the home button and the power button / side button until the slide to power off screen comes on and then slide to power off. To power back on your iPhone just hold the Power / Side button and wait for the apple logo and then you can let go and let it turn on. Let me know if you have any other questions. :)


Gmail on Mail app does not show notifications

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