Music playlist
Hello, I can’t seem to find my playlists. I have tried to access my music through iCloud but can’t find the music icon on my iCloud either
can I please have some assistance
iPhone 12 Pro Max
Question marked as
User profile for user:
Brittany1416
User level:
Community Specialist
Hello liriye,
It sounds like you're unable to locate your playlists, and we'd like to help.
Just to confirm, which device and software version are you using at this time? Find the software version on your iPhone, iPad, or iPod
If you're using an iPhone, this page has some good information on how to view your music and playlists: View albums, playlists, and more in Music on iPhone
Were any changes made to your device before this occurred? For example, were any updates installed, or were any settings changed?
If you currently subscribe to Apple Music or iTunes Match, was the "Sync Library" feature recently enabled? If so, please check out the information here: If songs are missing from your music library after you turn on Sync Library
Thanks!