iPassword App not working on iOS 14.5

I basically did what "CPens" did. Even down to using the exact software (Imazing, and my old phone being a 5)

I think Apple stopped legacy support for 32 bit apps, and the developer just rereleased there app in a 64 bit version as a separate app, instead of updating there 32 bit version.

You need another iphone that is running an OS that is older than this one. The app is compatible with old IOSs, of course your entire phone data is not(so cannot restore using itunes), so the goal is to only transfer over the data from the Ipassword app to iphone 5. I had an iphone 5 which ran iOS 10 lol. Then I downloaded a software called “imazing”. Connect your current phone and export the entire iPassword app to your PC using “imazing”. It needs to be the entire app, and not the folders inside it, there is a way to transfer the whole container; click on the app in the software and click "copy to PC". (make sure you export the entire app - and it is the correct one - first time cus it’s the trial version which has limited file moves). Then connect your old phone to “imazing”. Find the "copy to device" button in the apps section to install the iPassword app on your old phone. Follow the instructions and the app will be installed with all the info on your old phone. I already had Ipassword on my old phone (with less entries), and the system knew to just replace that with the new one.

Here's a really neat bit:

download the new version of the Ipassword app on your new phone from: https://apps.apple.com/gb/app/password-manager/id998953281

then within iPassword on your old phone go to settings and back it up using iTunes. Follow the instructions. Then go to this version of the app on your new phone and follow the instructions to restore from iTunes. Now the passwords are on your new phone (and readable) It’s working for me now.

Tho now I am way more cautious about using this app! im considering migrating my info somewhere else

My previous post got deleted because it got link to imazing.

Ok this is how i got it working if you never backed up your file to drop box. You will need to purchase imazing software. Someone manage to do it without purchasing.. i dont know how they did it exactly step by step.. maybe u guys can figure it out from what i did.

1. Download the "Password Manager" app which is the same app as ipassword with the same logo except it has gold border around it. You will need to search for "ipassword" in the app store.
2. Download and install imazing from 
3. Launch imazing and connect your phone to the computer.
4. Right click iphone on the left hand side under "Available"
5. Select "Create a editable copy of this backup"
6. A copy will be created under, expand and go inside this backup and click on "File System" on the left under your phone
7. Then goto Apps
8. Locate old ipassword app
9. Expand it and go inside to locate "Library" folder
10. Right click XFFile folder and select "copy to PC"
11. Locate the new password manager app and got to its "Library" folder
12. Right click and select "copy to Library". Select the XFFile folder in your PC that you just exported out.
13. Now all your settings should be in the new password app.
14. Right click on the back up and restore your iphone with "Restore this backup to Device." Restore will only work for licensed imazing.
15. Once restored, you should be able to see your accounts in the new password manager app.

I had an old iPhone 4s with an older version of the ipassword app (yellow background with brown wallet).

I was able to connect my iPhone 8 with the nonworking app to my computer using imazing and create a backup of all my passwords on the computer. Then I extracted the data from the ipassword backup to a file using imazing which created the file: "ipassword.imazing.app"

Then I connected the iPhone 4s and restored the ipassword data onto the old phone (with old app) using this file. I was amazed it worked.

Finally to get the passwords back on my iPhone 8, I used the old app (on 4S) and the wifi backup tool in the app to put a backup of all the passwords on my computer. After downloading the newer app "password manager" with the gold border from the App Store onto my iPhone 8, I thought I could just restore that backup file (into the new app) using the same wifi option. Unfortunately when I connected the iPhone 8 and my computer with the new app using the same wifi restore option, there was no way to choose the backup file! (maybe you have to purchase the pro version for that).

Luckily the new version also has a Dropbox option. So I copied the file from the computer to the folder Apps/iPassword +/ in Dropbox. Then on the new version of the app on iPhone 8, selected restore from Dropbox. The trick here is that you have to use the password that got you into the old version of the app (this is the password you used to backup the file using wifi, and the one that will allow you to open the backup file in the new version of the app)! Hurray! All my passwords are now in the newer app on my iPhone 8!!!

what a pain!

I was able to recover my passwords completely using the imazing program on a windows computer and using only my updated iPhone 11.

1. Download and install imazing. I did the $35 version for one device.
2. Download new iPassword app onto iPhone.
3. Made backup of entire iPhone using the imazing.
4. Then created an editable copy of the backup.
5. Went into the editable backup to the old iPassword app and copied the library folder to my desktop.
6. Back out of the old app and go into new iPassword app to where you can see the library folder, but don’t open it.
7. Now open the library folder from old app that you copied to desktop. Hold down control button and highlight the 7 items in the folder.
8. Drag and drop those together into the library folder of the new app. It will ask you if you want to replace each item. Click yes to each one for all 7 items.
9. When pasting is completed, back out of backup and save changes if prompted.
10. Now right click on the editable backup and select to restore using that backup.
11. At first it told me I couldn’t do restore because not enough space, so had to select option to erase and restore. When restore was completed and iPhone restarted I did have reset a few things like facial recognition and notifications, BUT that was minor in convenience because I had all my passwords in the new app without the loss of any data and on my same phone. No downgrading and did not have to use older apple device. Do recommend using same password for new app as you had for old one. I hope this helps you and or others with this same problem.

So this is what worked for me. Requires your real iphone, older iphone, computer with itunes with iphone backup from before the update. I got an older iphone 7 running ios 14.4.2. I did a full system to restore to wipe it clean. I did the minimum initial set up it would allow. The key here is that I am pretty relaxed about backing my phone up to my computer, so I knew I'd have an older backup, and I still have tunes on my computer. I was then able to do a ios system restore from itunes which restored the data from the old back up to the intermediary phone. Then I was able to do the- connect to computer, open ipassword, go to settings, backup, backup with itunes, open itunes, select the device, select file sharing, select the ipassword, click SAVE on the lower right. I chose to save it to the desktop. I then wasted the $9.99 on the updated version of the app and installed it on my real phone. Then again, connect the real phone, open the new app, go settings, restore via itunes, open itunes, select device, file sharing, click ADD, find my save then CONTINUE on the phone. This gave me all my data as new as the latest itunes backup.

Hope this makes sense and helps somebody. I didn't have any success with imazing or any of the other methods, nor the pedantic rants from people telling us we're dumb for using an app. One of the reasons we choose apple and app store vetted apps is safety and dependability. One of the reasons we use this app is that the data is resident on the phone, not the cloud, keychain, google passwords etc, so is safer from hacking. I've never had a password hack that didn't come from using it on a website. Apple has let us down on this one.

Thanks to all who have posted which allowed me eventually to get my iPassword opened and accessible (cannot export data out but have the option to manually re-enter to another app). Kudos and special thanks to Singh1968 who provided tip on using iMazing.

What I’ve tried unsuccessfully:

1)    Downgrading iPhone 12  Pro iOS

2)    Using iPhone 4 with iOS 7.1.2 to reinstall iPassword on

3)    Contacting iPassword - Password Manager developer Rongrong Lai - same app name BUT NOT the

one. The developer for this iPassword (APP ID: id547904729) can be reached via email pwdsafe@yahoo.com.

What I did that worked:

1)    Devices used:

a)     iPhone 12 Pro (iOS 14.6) - current device with non-working iPassword

b)    iPad (6th Gen) iOS 14.4.2 - new host for iPassword

c)     MacBook Pro (16-inch, 2019) iOS Catalina 10.15.7 - host for iMazing

2)    Install and launch iMazing (https://imazing.com/) - free download, but I will for sure Buy a license as a gesture of goodwill

3)    Connect iPhone 12 Pro to MacBook Pro

a)     Hit Trust in both iPhone and MacBook Pro - iPhone 12 Pro appears in MacBook Pro’s Finder > Locations and also appears in iMazing left navigation under Available

b)    Back Up iPhone 12 Pro - either backup using Finder or iMazing’s backup, or iCloud (I did all for extra measure)

4)    Connect iPad to MacBook Pro - perform same Trust operation and backup

5)    From iMazing, extract iPassword from iPhone 12 Pro (software and data)

a)     Highlight iPhone 12 Pro in left navigation

b)    Open or double-click Files under iPhone 12 Pro

c)     Scroll down list of apps on the right side of iMazing screen and right-click iPassword, select Extract App, and choose destination folder

d)    Confirm file iPassword.imazingapp is saved in destination folder

6)    From iMazing, transfer iPassword.imazingapp to iPad 6th Gen

a)     Highlight iPad 6th Gen in left navigation

b)    On the right side of iMazing screen and click Quick Transfer

c)     Drag and drop/Choose the extract file iPassword.imazingapp

d)    “iMazing will transfer 1 compatible file to Apps”, hit Transfer

e)    “iMazing will restore application and reboot your device. Restore now?”, hit Continue

f)      IMPORTANT NOTE: Choose “Don’t Transfer Apps and Data” in Apps and Data step – this ensures only iPassword app and data are restored

7)    Launch iPassword in iPad 6th Gen

You may not have the same devices but hoping the process helps some of you. Bottom line, access to a device that still has an iOS lower than 14.5 (but higher than 7.1.2, iPhone 4 was too old) was the key for me, just like Singh1968 suggested.

It doesn’t matter if it’s called iPassword, xPassword, 123Password. The prompt you see means the app is no longer compatible with the iOS 14.5 software and app developer needs to update it for the users of it to be able to continue use of the app.

So reach out to the dev or whomever is supporting the app you have the issue with to ask them to update the app or at least provide you with instructions how you can access the app data.

I just got somewhere with this issue. The developer has a current password app called Password Manager - Safe Vault (free version and $5.99). I contracted Apple Care, and they will contact the developer. She suggested everyone with the issue write a review. Here are the steps to do that. Open the App Store on your phone, click on Purchased and search "Password." Click on the icon and scroll down to Write a Review. Below is the message I left.

Title: NOT COMPATIBLE WITH IOS 14.5!!!!!!

After updating to Apple IOS 14.5 when trying to open the app I get a message that says,

"iPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS."

We are unable to contact the developer. The program worked great until it suddenly became unavailable after my phone updated to version 14.5."

Feel free to use this or send your own message, I clicked on 1 star. Good luck, everyone! Apple Care feels that the developer will update the app, but it might take some time. They also have a website, https://note.youdao.com/ but I can't use it to contact them because it's in another language.

Thanks Cpen,

for the directions - for myself I didnt follow all of it but it give me the idea to restore it.

I did restore the iPassword app purchase in to my old iPad and restore the backup from icloud with using same apple id. Once i got my all the password - I backed them up to a file and kept the file locally on the laptop through itunes.

Reinstall the free version of iPassword app - and put the backup file in to new app through itunes and boom. All passwords are back.

thank you for idea Cpen

I have had this same issue ever since I upgraded to iOS 14.5. I quickly realized that my iPassword Manager no longer functioned. Having literally hundreds of passwords in this app that I have used daily for several years, I went into panic mode. I searched the internet. Nothing. It took a while for users to realize that the SHTF. Okay, just restore from iCloud and I would be in business again. Wrong! Thanks to Apple, even if you restore the data from a prior time point, you are stuck with the latest version of iOS, in this case iOS 14.5. And of course, iPassword Manager does not work with iOS 14.5. Did the developer die? Why didn't he update the app to work with the latest iOS? Who knows.

I was able to transfer data from iPassword Manager only because I have an older iPhone that has an older iOS (pre iOS 14.5). On the older iPhone, I backed up the data from iPassword Manager to Dropbox. I downloaded a new version of iPassword Manager that can be found in the App Store on my newer iPhone. I then used the same master password to start fresh and restored from Dropbox. Success! Mind you, the data is a couple years old since it was from the older iPhone, but having most of my passwords is better than nothing.

Lesson learned? Two is one and one is none. In this case, I started using BitWarden and will slowly but surely copy my passwords to the new platform. At least I have the original app with the majority of passwords as a backup to the backup.

I hope this helps someone else.

Apple, shame on you for not warning users that we might have an app that is incompatible with iOS 14.5. I lost five great apps, one of which is critical to my digital life. I love you and I hate you.

I restored my passwords using an ipassword backup and itunes. I connected an old iphone that already had ipassword on it (or you could add it from your old purchases) to my computer.

I dragged the backup to itunes by going to device icon, file sharing, ipassword.

Then I went to the ipassword app on the old phone and found the menu to restore the backup on the bottom of the app and followed the directions.

This was very similar to the icloud restore someone successfully accomplished. I always make a backup before upgrading my phone, but since the passwords on the backup were encypted, the backup seemed useless. It was easy once I followed this group’s ideas and altered it a bit. I still have a lot of work to do. Thank you.

Team, I have found a work around.

What you will need:

-An old iPhone, not upgraded to IOS 14.6. (I had an old iPhone 7 - referred to below as "old iPhone")

-iTunes on a computer (I had PC, not Mac)

Step 1: Erase old iPhone / restore to factory setting. Do not restore with back up because if you try to, it will want/force you to upgrade that old iPhone to latest IOS. And this would be bad.

Step 2: Get old iPhone up and running without upgrading the software, and then log into your iCloud.

Step 3: Once you are logged into iCloud, back out to the home screen and go to the icon "App Store". And once in the App Store, click on yourself in the top right of the menu. Once you do that, click "Purchased", then "My Purchases", and then "Not on this iPhone".

Step 4: From the list of apps in "My Purchases", and then "Not on this iPhone" find the old iPassword App this is killing your reason for living right now...and download the app. You will find that this app will now work on this old iPhone, and can be restored from your iCloud back up by going into the App, and restoring from your iCloud. At this point you should feel somewhat relieved because you can at least see all your stored data the way you are used to seeing it. But of course, this data is on your old iPhone, in the old App, that you are using just to get through this exercise.

Step 5: Download the new Password Manager app Pro for $6.99, onto your old iPhone. This looks like like the old App, but has gold trim around the icon. At this point you now have two apps now on your old iPhone. The old one which now contains all the data, and the new app that has nothing in it.

Step 6: Take your old iPhone, plug into iTunes, and back up the old iPhone to your computer. Do not back up to iCloud, back up to your computer.

Step 7: Go into your old iPhone and into the old iPassword app, and back up the old app to iTunes. Once you do this, this back up file will be visible in the "File Sharing" window in iTunes. To get to the "File Sharing" window in iTunes, click on the device which you have plugged into your computer, which is the old iPhone. Then go to "File Sharing" shown on the menu on the left.

What will also be visible in the "File Sharing" window is both iPassword apps - the old one with all the data, and the new one for which you paid $6.99. These apps will be shown one on top of the other and there will be language that says "The apps listed below can transfer documents between your iPhone and this computer".

Step 8: Save the "back up" file shown under the old app to your desktop or some folder on your computer. And then, take that file and "Add File" to the new app.

Step 9: Go back into your old iPhone and open the new gold trimmed app, and restore that back up from iTunes. Once restored, stay in the new app and back it up, to the iCloud.

Step 10: Go into your new iPhone running the new app $6.99 app (I did not mention earlier that you will want to download the new $6.99 app to your new iPhone running IOS 14.6 at some during this process) and go into the new gold trimmed app, and restore form iCloud. AND YOU'RE DONE. All passwords and data is now in the new app, working great.

At this point, you should be good to go, but I think we all have some serious consideration to do on whether or not we keep using this developer's apps. OR, wring everything down and start fresh with an entirely new app.

I tried to explain everything step by step above, but if any steps cause you problems, do not get dismayed. Play/poke around a bit. Start and restart iTunes if you need to. But this workaround is definitely doable, its just a matter of having the old iPhone, and following the correct sequence/steps in the right order. I truly hope that this works for all, and if you find any inaccuracies with the steps I listed above, please correct me. I hope you all find the same luck and fortune that I have today.

Sincerely,

Oodle544

Thank you for the posting. This solved my problem. This is what I did.

1) Downloaded iMazing (this gave me the assurance that I was not going to lose the data if I can make a copy of it and move it around).

2) Downloaded the ipassword app to my PC using the iMazing software.

3) Used an older phone (iPhone 6) to upload the app using the iMazing software.

I am very pleased I that managed to move the ipassword to another device because the "ipassword" app is no longer supported after IOS 14.6.

Go to iMazing’s site, download the trial to your computer, select continue trial on the start up page. Plug in your phone that no longer works with iPassword, it will show in the iMazing browser. iMazing can see what’s on your phone, at this point find the apps tab and navigate to iPassword. Control click on iPassword and select Extract App. Save that file to your desktop, it's your password data.

Next step. Have your downgraded phone ready, I used an extra iphone 5. Go to the app store on your old phone. Find and select iPassword from your Purchased apps and download it. If it's already on your old phone skip this step. Plug in your old iphone to your computer. Navigate to your phone in iMazing then find iPassword in the IMazing browser, control click on iPassword and select Restore App. Navigate to the file you saved on your desktop and select it. Then follow the iMazing prompts. I recreated these directions for myself and it worked for me again. Good luck.

Here are some extra guides but my directions should be sufficient https://imazing.com/guides/how-to-export-backup-and-transfer-ios-apps-data-and-settings

Not Sure if this has been posted anywhere.

If you have an old "i" device that has iOS version less than 14.5, you can get in ipassword on that device. On that older device, enter you apple id and it will ask you how do you want restore the device. Select icloud back up, **IMPORTANT**, if your current device has been backing up to icloud you should have several backups to choose from. Select a back up that is a few months old as it will back up with that old iOS version. If you see it trying to update to the latest version, cancel and pick a later back up date. I just did this with a 10X, I had to pick a back up from 12/2020. Any passwords that I entered after 12/2020 I lost but I still retrieved all the others. The app opened up and all my passwords were there. Hope this helps.