iPassword App not working on iOS 14.5

I was able to take an old iPhone 5 and restore to an iTunes backup from June 2017. I have 5 pages of passwords and other logins written down from the restore. That was super helpful even though I'm missing anything from the last 3 years. Still better than nothing. I keep looking at my app store for an update from iPassword. Fingers crossed.

I spoke with Apple Care, and they will be doing whatever they can to reach out to the developer. It was suggested to leave a bad review for the developer (I have posted the directions below). They will have to address the bad reviews to Apple. The Password Manager - Safe Vault they currently have for sale on the app store isn't going to be supported by IOS 14.5 so they will be in trouble if they continue to sell an app that's not supported. That should get someone's attention. According to my phone, the app was installed 8 years ago, and it was last updated 5 years ago. That doesn't make me feel very confident that there will be an update to the old iPassword unless they are forced to. I paid $10 for my app when I purchased it. At least the developer is still in business. So there is that.

Same with me. I have iPassword and does not open with new IOS/Iphone. I try to contact thru email, but the email came back rejected. Please anyone can help how export the data from another newest version ? Or fix the issue with old one ?

Has anyone resolved this issue? Same happened to me and, yes, furious and frustrated as well about years of passwords locked up in an app that doesn’t work.

Worse: I can’t find a website for it. I don’t think 1Password is the same as iPassword?

iPassword v3.0 is what I have on my phone but it's no longer in the general app store, I had to go to my purchases to find it and from there I was able to download it to an older iPhone I had. More confusing, the app in my purchases is no longer called iPassword, I think it's now listed as Password Manager or something like that.

After downloading iPassword to my old iPhone from My Purchases in my App Store profile, I then used the free version of iMazing to extract the application data from my new phone then transfer it to the old iPhone with the working iPassword app.

Next step was to export the passwords to my email (that's the option iPassword gives you) but transferred the passwords to notes via copy and paste, then airdropped those notes to my computer. Now I'm copy and pasting from notes on my computer to a new password manager. I know, a lot of work but at least I have my data. I didn't send the passwords via email because it seemed like a bad idea to have that information in my email, just in case someone ever broke into my account. You can do whatever works for you on this last step.

Taking a hint from your post, I bought iMazing, extracted the iPassword data from my iPhone, went to my iPad which I hadn’t updated yet, found the old iPassword in my app purchases, installed that on my iPad and loaded the backup to it from iMazing. After that, I downloaded the new version of iPassword on both my phone and iPad, backed up the old iPassword via iTunes file sharing, copied it to my computer hard drive, and then via iTunes file sharing restored the backup to the new iPassword on both devices. All my passwords are there. Hallelujah! As soon as I can, I am switching password managers and never using anything by this developer ever again. I’m also going to refrain from updating the iPad until I have done so. Thank you!

I love all the suggestions, but nothing is working for me. I have tried them all. The iMazing app will NOT restore anything unless you purchase it. People are saying they used the trial. Can someone give detailed directions please? I am a computer tech, so I understand, but I just can't get anything to work. I am beyond frustrated at this point.

On behalf of MRevelles solution{thank you MRevlles}

Download the new "Ipassword manager"free vision and open iTunes and restore from backup

It worked for me.

it should work on dropbox and wifi as well

it will work:) :) :) :)

I didn't buy it and it worked for me, just select continue trial on the start up page. Plug in your phone that no longer works with iPassword, it will show in the iMazing browser then find apps and navigate to iPassword. Control click and select Extract App. Save that file to your desktop, it's your password data. You can also backup your phone using iMazing and get the files that way too without having your phone plugged in but then you have to wait for the backup.

Next step. Have your downgraded phone ready, I used an extra iphone 5. Go to the app store on your old phone. Find and select iPassword from your Purchased apps and download it. If it's already on your old phone skip this step. Plug in your old iphone to your computer. Navigate to your phone in iMazing then find iPassword in the IMazing browser, control click on iPassword and select Restore App. Navigate to the file you saved on your desktop and select it. Then follow the iMazing prompts. I recreated these directions for myself and it worked for me again. Good luck.

Thank you for the easy to follow and accurate description. I did what you said and arrived at the last step, but I get a message asking me for a password for the encrypted backup. Problem is I don't have such a password, I trie all passwords related to the account, the Mac or App Store, but none works. Any idea of how to get around this? I am using an old iPad, I checked that Ipassword installs on it.

Thanks

I had to manually type in my iPassword password when starting the app because the old iPhone doesn’t have face recognition. I had the master password written down so it wasn’t an issue for me. Is this what you mean? If I didn’t have that password I’d be locked out of my own account too.

Maybe try this other solution people have posted in the thread. I haven’t tried it myself because I solved the problem already but sounds like it works on your existing phone. I’ll paste below what I’m referring to.

On behalf of MRevelles solution{thank you MRevlles}

Download the new "Ipassword manager"free vision and open iTunes and restore from backup

It worked for me.

it should work on dropbox and wifi as well

it will work:) :) :) :)

Weird. I downloaded from their website and it worked. I didn't pay for it, just used the free version. Maybe you downloaded from a 3rd party site? Could be an older version of iMazing? I'm on a OS 10.14.6, which is kind of old. I wonder if it's a system issue?

I have the same issue....I've been storing my passwords in this app since 2014 and use it daily. I did what you suggested and left a one star review this morning. I hope they update this app so at least we can get our info.

This has happened to me and iPassword didn’t work with latest iOS14.5

BUT

on exploring my iPhone I found under settings “passwords” and once I signed in with my fingerprint I think most of my passwords and usernames were stored there! So I didn’t really need iPassword after all!

Might be worth taking a look

Unless iMazing is somehow related to iPassword what you are doing is threadjacking and it is rude. Start a new thread about your problem. Have you used your favorite search engine to search the internet and see if you can find any information?