Why won’t my phone work outside even when in mobile data. Won’t connect to any networks

Why won’t my phone work whenever I go outside. It won’t work on mobile data, connect to any networks. I’ve never had this problem before . My area 4g signal is good but not with this I phone. No problem with previous iPhone. Both iPhone 11’s. Thank you

Posted on Apr 30, 2021 1:39 AM

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Question marked as Top-ranking reply

Posted on May 1, 2021 11:53 AM

Hi JANED21,


Welcome to Apple Support Communities. We understand that your iPhone is not connecting to your wireless carrier's network. You want to make sure that there isn't an outage in your area, an issue on your account, or change to service availability in your area. Your wireless carrier can provide you with all these details.


If no issues are identified by your carrier, you can restart iPhone and check for a carrier settings update in Settings > General > About. Implement this if available. If this issue continues, you can find more helpful steps in the link below.


If you see No Service or Searching on your iPhone or iPad


Warm regards.


1 reply
Question marked as Top-ranking reply

May 1, 2021 11:53 AM in response to JANED21

Hi JANED21,


Welcome to Apple Support Communities. We understand that your iPhone is not connecting to your wireless carrier's network. You want to make sure that there isn't an outage in your area, an issue on your account, or change to service availability in your area. Your wireless carrier can provide you with all these details.


If no issues are identified by your carrier, you can restart iPhone and check for a carrier settings update in Settings > General > About. Implement this if available. If this issue continues, you can find more helpful steps in the link below.


If you see No Service or Searching on your iPhone or iPad


Warm regards.


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Why won’t my phone work outside even when in mobile data. Won’t connect to any networks

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