Paint chipping on my IPhone 12 (Blue)

Same case for iphone 13. Bought mine a day after the local launch in the Philippines. Sadly after 8 weeks, paint of the wide angle camera frame starts to chip. Saddest part is I have the midnight one so chipping of paint is very noticeable. Note that I never dropped my phone. 😢

Hi everyone! Thank you for sharing your case with me. Would like to update that I went to the local Apple Center and they couldn’t help due to the limitations of the warranty. As I don’t believe this to be a merely cosmetic issue and more like a bad batch of an inferior quality for the back casing (as the lens’ rims are part of the back casing), plus the fact that the phone is barely 3months old in use, I seek further advise directly with Apple Care. It seems like all the enquiries made to the local Apple Support doesn’t reach the Apple Care product specialist / engineers. Apple Care people don’t read this thread and not aware there’re hundreds of conversations concerning this topic. So, I recommend you do the same if you want ie contact Apple Care directly. My case is now being looked into by the Apple Care product engineer.

Paint chipping on my IPhone 12 (Black)

Hi, i purchased my IPhone 12 about 7 months back, i started noticing paint chipping off near my camera lens and it bothered me alot cause its a costly phone and this shouldn't happen. At first it was just a dot now it's worse and i don't know how or who to contact to get this fixed. We pay a hefty huge amount for these phone's and this shouldn't happen! Apple should be ashamed of such low quality paint job.Does anyone else have this problem with their new IPhone?

i also facing the same problem with my IPhone 13 colour is chipping from first week of buying…. This photo I clicked after 6 days of buying my phone…. Now after 1 month it’s horrible the quality of this iPhone is very cheep…. I request apple to solve my problem instantly….

Then make an appointment to have your iPhone examined; Apple will decide whether it is a defect or not.

Genius Bar Reservation and Apple Support Options - Apple

i always thought that I’d accidentally scratched it somewhere, but I wear phone case all the time. Never did I remember ever scratch it tho. It’s literally chipping off. At this point, I cant use my iphone anymore without casing because the paint is so so ugly. Even my 7+ years samsung never had this problem. I’m so disappointed with apple. 😤

Sadly they won’t do anything. Paint chipping was an issue since 7 plus days. The jet black model used to have similar problems. Not all units but some. It’s unfortunate that Apple haven’t fixed it yet.

Same with my iPhone 12 and I even contacted apple support and visited the service centre but no help. Apple was known for its best service and after sales but now they are behaving same like other cheap brands. You pay heavy amount to buy these phones and then because of their poor manufacturing quality the paint is chipping from camera ring, Apple this is just not acceptable, I used to be an Apple fan but now Apple is degrading its brand image.

Is it normal for the paint to begin to wear out after two months of normal use without water or detergents

Is this the "Aerospace-grade aluminum edges" or "Ceramic Shield" you were talking about?

I'm so upset

I have owned iPhones for years, and this is the first time I have ever lost paint! In my opinion, Apple should at least give you the option to replace it if you have apple care plus! I wonder if this is also happening with the pro models?

It really is UNACCEPTABLE APPLE!!! comparing my wife’s 11 pro which is a year older and is having NONE of the paint issues we’re seeing. It doesn’t look like the camera rings are painted on the 11 series like on the 12/13. I’m curious if anyone is having the same issues with battery health I’m having as well? Agin comparing to my wife who’s iPhone 11 Pro is a year older and is more of a heavy user then I am, booth of use the same style wireless charging stand has 95% battery health compared to my 87%

I think we all need to raise this as concern in a right forum. Do anyone know how this issue can be escalated to get right attention?

Hello,

I bought my iPhone 12 in the month of April 2022, within a month paint around the camera lens started chipping and its spreading around the lens. Yes, after paying this much this isn’t something that one should come across.

It is happening with me as well. I have been noticing it for a very long time, and I have been caucious from the very first time I noticed it. But this seems be poor quality paint, and the upper camera lens paint is also chipping off now. I really need this phone to be replaced, I talked to the service center for hours, and they adviced me to talk to the customer care, and they will help me with this, and the service person herself accept that this is the paint that is chipping off. I really need to be replace or I need my money back. I didn't know that this phone will turn out to be a big mess for me, I paid for a premium product, NOT with this kind of poor manufactural defect.