Paint chipping on my IPhone 12 (Blue)

Same case for iphone 13. Bought mine a day after the local launch in the Philippines. Sadly after 8 weeks, paint of the wide angle camera frame starts to chip. Saddest part is I have the midnight one so chipping of paint is very noticeable. Note that I never dropped my phone. 😢

Hi everyone! Thank you for sharing your case with me. Would like to update that I went to the local Apple Center and they couldn’t help due to the limitations of the warranty. As I don’t believe this to be a merely cosmetic issue and more like a bad batch of an inferior quality for the back casing (as the lens’ rims are part of the back casing), plus the fact that the phone is barely 3months old in use, I seek further advise directly with Apple Care. It seems like all the enquiries made to the local Apple Support doesn’t reach the Apple Care product specialist / engineers. Apple Care people don’t read this thread and not aware there’re hundreds of conversations concerning this topic. So, I recommend you do the same if you want ie contact Apple Care directly. My case is now being looked into by the Apple Care product engineer.

i also facing the same problem with my IPhone 13 colour is chipping from first week of buying…. This photo I clicked after 6 days of buying my phone…. Now after 1 month it’s horrible the quality of this iPhone is very cheep…. I request apple to solve my problem instantly….

Paint chipping on my IPhone 12 (Black)

Hi, i purchased my IPhone 12 about 7 months back, i started noticing paint chipping off near my camera lens and it bothered me alot cause its a costly phone and this shouldn't happen. At first it was just a dot now it's worse and i don't know how or who to contact to get this fixed. We pay a hefty huge amount for these phone's and this shouldn't happen! Apple should be ashamed of such low quality paint job.Does anyone else have this problem with their new IPhone?

i always thought that I’d accidentally scratched it somewhere, but I wear phone case all the time. Never did I remember ever scratch it tho. It’s literally chipping off. At this point, I cant use my iphone anymore without casing because the paint is so so ugly. Even my 7+ years samsung never had this problem. I’m so disappointed with apple. 😤

Is it normal for the paint to begin to wear out after two months of normal use without water or detergents

Is this the "Aerospace-grade aluminum edges" or "Ceramic Shield" you were talking about?

I'm so upset

I tried everywhere(Customer support, Service centre) but didn’t got any resolution. They just said that it was cosmetic damage and it doesn’t come under warranty. So, after paying such a premium price for a phone and to have the paint just chip off on its own just after 2 months of purchasing it is really disappointing and at the same time depressing too. My cheaper android phone which is 3 years old already has its paint intact because they haven’t done cheap paint work like apple.

Same with my iPhone 12 and I even contacted apple support and visited the service centre but no help. Apple was known for its best service and after sales but now they are behaving same like other cheap brands. You pay heavy amount to buy these phones and then because of their poor manufacturing quality the paint is chipping from camera ring, Apple this is just not acceptable, I used to be an Apple fan but now Apple is degrading its brand image.

I think we all need to raise this as concern in a right forum. Do anyone know how this issue can be escalated to get right attention?

Then make an appointment to have your iPhone examined; Apple will decide whether it is a defect or not.

Genius Bar Reservation and Apple Support Options - Apple

Hello,

I bought my iPhone 12 in the month of April 2022, within a month paint around the camera lens started chipping and its spreading around the lens. Yes, after paying this much this isn’t something that one should come across.

Sadly they won’t do anything. Paint chipping was an issue since 7 plus days. The jet black model used to have similar problems. Not all units but some. It’s unfortunate that Apple haven’t fixed it yet.

I am also facing the same issue in just 2 months.

we pay such a huge amount and apple uses such a cheap quality.

Really disgusting.

i read many other posts that apple is not accepting this in replacement.

We all should take some action and let them know that they can’t fool customers.

Company exists because there are customers. We should let everyone know this chipping issue so that people think twice before buying. This would be the only thing we can do as they don’t know what goodwill is. They are here to fool people. Charge so much and use cheap quality.

I have owned iPhones for years, and this is the first time I have ever lost paint! In my opinion, Apple should at least give you the option to replace it if you have apple care plus! I wonder if this is also happening with the pro models?