You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Paint chipping on my IPhone 12 (Blue)

Hi, i purchased my IPhone 12 about 5 months back, i started noticing paint chipping off near my camera lens and it bothered me alot cause its a costly phone and this shouldn't happen. At first it was just a dot now it's worse and i don't know how or who to contact to get this fixed. We pay a hefty huge amount for these phone's and this shouldn't happen! Apple should be ashamed of such low quality paint job.Does anyone else have this problem with their new IPhone?

iPhone 12, iOS 14

Posted on Apr 30, 2021 11:22 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2021 9:38 AM

Same case for iphone 13. Bought mine a day after the local launch in the Philippines. Sadly after 8 weeks, paint of the wide angle camera frame starts to chip. Saddest part is I have the midnight one so chipping of paint is very noticeable. Note that I never dropped my phone. 😢

Similar questions

167 replies

Aug 5, 2022 12:19 AM in response to shamlal

Same with my iphone 13 been using it for almost 4months and paint on the rear camera is chipping off. Visited a service center and called their hotline but they cant do something with it since its a cosmetic damage an not covered by a warranty.

I'm worried on the upcoming months because it might get worse.

I hope they will have a solution for this. I know that it doesn't affect the performance of the phone in any ways but it bothers me a lot.


Aug 16, 2022 6:18 PM in response to shamlal

I’ve had the exact same problem!! I bought a green iPhone 13 a month ago and the phone paint started chipping and I took it back and they replaced the phone.


now I’m 3 weeks into have the new one and it’s happening again!


so unhappy with the quality of the iPhone I’ve had iPhones all my life and this has never happened! Not to mention the fact that the phone is over 1K!!!

Sep 3, 2022 4:23 AM in response to shamlal


Hi, i purchased my IPhone 13 blue about 8 months back, i started noticing paint chipping off near my camera lens and it bothered me alot cause its a costly phone and this shouldn't happen. At first it was just a dot now it's worse and i don't know how or who to contact to get this fixed. We pay a hefty huge amount for these phone's and this shouldn't happen! Apple should be ashamed of such low quality paint job.Does anyone else have this problem with their new IPhone?

Sep 17, 2022 8:26 AM in response to pradyumn192

pradyumn192 wrote:

I want you to take a screenshot of these chats and post it on tweet so that we can all get our phone replaced.

Apple does not warrant against cosmetic issues. They will NOT replace your phone for chipped paint around the camera surrounds. Post all you want, it won't get you anything. If your iPhone is not in a protective case, which protects the camera surrounds, that's on you. Go out to Amazon.com and buy camera surround protection in multiple colors if the cosmetic damage bothers you.

Nov 7, 2022 9:16 AM in response to DrTsukasa

Bro there is a difference in colour removing due to scratch and colour peeling off due to no reason. It is only seen in blue model and peeling off starts initially near camera lens first. So dont comment without knowing anything, its a manufacturing defect and i even went to apple care when i saw them its peeling off from camera they even give me a right reason why its happening and moreover they only telling like a parrot that warranty dont cover cosmic damage so we cant do anything.

Paint chipping on my IPhone 12 (Blue)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.