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Jmay11 Author

Level 1

12 points

Earning fit points on the WW app

Hi,

I connect my watch to my WW app, it records my daily steps and awards me fit points. When I set and do an ‘outdoor activity’, say a walk for 40 mins. That also appears on my WW app separately and awards me points for that as well, so I think it’s giving me double points for that 40mins of walking, when I should be only getting one lot of points from the activity.

Is there any way of stopping the daily step count for the duration of the exercise?

Thankyou for any help,

Judith

Posted on May 1, 2021 4:34 AM

Best reply

MVegas21

Community Specialist

Posted on May 2, 2021 8:48 AM

Hi Jmay11,

Welcome to the Apple Support Communities. We understand that you'd like to disable the step count feature in the Activity app, so we'd like to share some information with you. There isn't an option to disable just the step count. You can turn off Fitness Tracking, but this will also disable calories burned, and fitness level along with your step count. If you'd like to turn off Fitness Tracking, that can be done by going to the Watch app on your iPhone. Then go to: My Watch (tab) > Privacy > Motion & Fitness > disable Fitness Tracking.

Also, make sure you’re syncing your Apple Watch with the Weight Watcher’s app using their instructions: How to sync your fitness device to automatically track activity on the WW app | WW USA

If it’s still doubling steps, we recommend contacting the App Developer as outlined here: How to contact an app developer

Take care.

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Earning fit points on the WW app

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