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Apple Music is freezing every time it syncs. I'm having other bugs with it too. For example, album art keeps getting messed up. I'd love to update a later version but I'm seeing any way to do that.
Any advice?
By the way, I'm using Big Sur 11.2.3. I'm reluctant to update the OS because historically, updating my OS has caused problems for various software.
I have a 2017 Macbook Pro. An iPhone 7.
Thank you in advance.
iPhone 7
Hello asflnf_sflk,
We understand you're experiencing issue with Apple Music performance and album artwork on your Mac. We also understand you're reluctant to update to macOS Big Sur version 11.3.
To ensure the best performance for all apps, we do recommend keeping the software up to date on your devices. Prior to updating, we'd recommend creating a backup. Once you've updated, please be sure to check for app updates.
We've also released iOS version 14.5. If an update is needed for your iPhone, please be sure to create a backup prior to updating.
These links can help with updating your Mac and iPhone:
If you continue to experience any unexpected behavior after updating, or you're unable to update, please let us know.
Cheers!
Hello asflnf_sflk,
We understand you're experiencing issue with Apple Music performance and album artwork on your Mac. We also understand you're reluctant to update to macOS Big Sur version 11.3.
To ensure the best performance for all apps, we do recommend keeping the software up to date on your devices. Prior to updating, we'd recommend creating a backup. Once you've updated, please be sure to check for app updates.
We've also released iOS version 14.5. If an update is needed for your iPhone, please be sure to create a backup prior to updating.
These links can help with updating your Mac and iPhone:
If you continue to experience any unexpected behavior after updating, or you're unable to update, please let us know.
Cheers!
asflnf_sflk,
You're very welcome.
We're glad to hear updating macOS helped with being able to use Apple Music as expected, and we appreciate you letting us know.
Since our last reply, we've released macOS version 11.3.1. We've also released iOS version 14.5.1. You can find additional details on the latest software updates in Apple security updates.
Prior to updating any of your devices, please be sure to create a current backup.
Let us know if you have any additional questions.
Thanks!
Thank you. The Mac OS update seems to have solved the problem.
Apple Music is buggy/freezing
