How do I get precision finding for air tags on iPhone 12 Pro Max? I’ve updated to current software version and still won’t work

How do I get precision finding for air tags on iPhone 12 Pro Max? I’ve updated to current software version and still won’t work

iPhone 12 Pro Max, iOS 14

Posted on May 4, 2021 7:23 AM

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3 replies

May 5, 2021 8:49 AM in response to Kyle092370

Hi Kyle092370,


We understand that you're unable to use Precision Finding, so we'd like to share some information with you. Do you not see upward facing green arrow when you go to the Find My app and choose the AirTag you want to locate? If not, make sure Location Access for the Find My app is turned on. Find your keys, wallet, and more with AirTag will guide you through the steps.


If that's not what's happening, reply to this message with more details.


Cheers!

May 9, 2021 2:51 PM in response to mingoslkd

Was working for me up until late. Have tried absolutely everything woth the 3 tags I have. Reset them. Re paired them. Restarted phone. Re enabled location settings. Nothing works. A new product seems to be defective after a few days. 12 pro max user. 14.5.1 which I think has broken the functionality and someone at Apple is going to have a hard time owning up to the mistake of the software release that broke the new airtag for many.

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How do I get precision finding for air tags on iPhone 12 Pro Max? I’ve updated to current software version and still won’t work

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