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My iPod cannot update (Error 4000). What does this mean?

iTunes tries to install the newest version on my iPod (14.5.1) but it fails every time. It gives me error number 4000 and says that it can not update it. Everything else works fine.

iPod Touch (6th Gen)

Posted on May 5, 2021 10:32 PM

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Question marked as Top-ranking reply

Posted on May 6, 2021 1:34 PM

See this discussion about iOS14 Error 4000 --> https://discussions.apple.com/thread/251804526

which was recommended by an Apple Community Specialist in this post --> https://discussions.apple.com/thread/252380437?answerId=254515885022#254515885022


Another solution by manually selecting the update file in WIndows:

https://discussions.apple.com/thread/252708257?answerId=255119643022#255119643022

4 replies
Question marked as Top-ranking reply

May 6, 2021 1:34 PM in response to stevil666

See this discussion about iOS14 Error 4000 --> https://discussions.apple.com/thread/251804526

which was recommended by an Apple Community Specialist in this post --> https://discussions.apple.com/thread/252380437?answerId=254515885022#254515885022


Another solution by manually selecting the update file in WIndows:

https://discussions.apple.com/thread/252708257?answerId=255119643022#255119643022

My iPod cannot update (Error 4000). What does this mean?

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