AirPods disconnecting on calls after Phone 12 iOS 14.5.1 update

I have iPhone 12 mini and EarPods pro. Have used EarPods with my other iPhone as well and for a year had no problems or issues, every just worked. After the last update to ios14.5.1 the keep disconnecting every time I have a call. That includes WhatsApp, Skype, discord. No problem when listening to musing but the moment I want to talk to someone they go crash disconnecting and reconnecting every minute. Please help!!!


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Posted on May 6, 2021 10:30 AM

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47 replies

Aug 30, 2021 5:17 AM in response to jekaterina278

I have the same issue. I have been searching for a solution. I notice that the problem gets 10 times worse when I put the phone in only LTE mode. When it’s in auto and allowed to switch to 5G this almost never happens. I just don’t like 5G. The signals are even worse then LTE. I HAVE T-Mobile. Not sure if that matters. Resetting the AirPods, wiping the phone, turning off auto ear detection… nothing works.

This is the most dissatisfied I have EVER been with an apple product. This makes me want to go to Samsung.

May 8, 2021 6:25 AM in response to jekaterina278

I too am facing the problem after OS 14.5.1 upgrade on iPhone 12 Pro. On earlier OS versions I did not have any problem. I am a heavy user of Airpods Pro on the phone. After upgrade to 14.5.1, I see first 5 to 10 secs of every call is not audible. Then I see either the irpods Pro is disconnecting or connecting. I see this on 9/10 calls. For critical parts of day where I take regular calls, I turn off BT now. Tried all stuff like forgetting the airpods and reconnecting. trying both airpods. Checking battery level etc.

Jul 3, 2021 6:15 PM in response to griegomiami

I have same issue, I too use upwards of 6 to 8 hrs of usage everyday. Since the update I kept the AirPods aside! Use speaker phone. Every time when the call is setup the BT promptly disconnects, wait for about 6 to 8 secs it might try to switch back or remains in phone mode, if you try to switch to headset mode - it will not connect easily and there is often a situation where the audio is neither on the phone nor the headset. All this circus may take upwards of 20 secs and surely the caller will drop while your are yelling to hold on the call and it will settle down. If it settles down and you manage to talk on AirPods, garter some time again the same happens. Not able to understand why this isn’t being officially acknowledged. I have provided many logs for this event. Hopefully waiting for a solution.

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AirPods disconnecting on calls after Phone 12 iOS 14.5.1 update

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