Apple TV doesn't save my spot in shows if I want to watch the rest a different day

I'm using Apple TV from a Roku box. Apple TV doesn't save my spot in shows if I want to watch the rest a different day. Then when I fast forward to the spot where I left off, it goes blank on the screen and won't play at all. I can never watch something on there unless I plan to watch the whole thing in one sitting.

4200X,

Posted on May 9, 2021 7:36 AM

Reply
1 reply

May 10, 2021 8:33 AM in response to Boop_jen

Hello Boop_jen,


Thank you for posting to Apple Support Communities. We understand wanting to ensure that you're able to pick up where you left off when watching content via the Apple TV app on your Roku.


Does this occur with any other apps on the device? Is it happening with all content in the app, or is it isolated to specific shows or movies? Do you have access to an Apple device with the Apple TV app? If so, does the same issue occur there?


Have you tried checking for updates on your device? How do I update the software on my Roku® streaming device?


If you find that this occurs with only content in the Apple TV app, and your device is up to date, contact Apple Support here: Get Support


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV doesn't save my spot in shows if I want to watch the rest a different day

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.