Calculator + app

Hello guys has anyone tried emailing one wave on calc + related issues. I’ve sent two with zero replies . We should keep each other informed. The app no longer appears on the App Store searches . Any other option ?

Hi I have not been able to open it , I can not find it in the App Store either I’ve also tried contacting Apple and the developer and nothing , if anyone knows an updated phone number or email address that would be nice , my message to the developer was sent back because the address no longer exist . I just want my videos and pics back please help anyone ….

I feel your frustration. I’ve lost all my contents videos documents photos . Apple informed me to contact the developers as they’re not liable for it’s sudden disappearance from their store.what email address do you’ve of the developers?

Well this discredits all the other apps that are created to safely save any documents or videos . I mean who’s going to trust another photo vault or calc + app ? They need to be held responsible or even give us a small window to retrieve our documents/ photos or even charge for the update. I don’t mind paying to have an access to my 386 videos photos & documents, some pertinent for a court case . This is pretty seriously annoying. I don’t know what Apple can do to help us.?

I tried the method suggested earlier in this thread described at https://turbofuture.com/cell-phones/How-to-Rescue-Your-Photos-from-the-My-Secret-Folder-iPhone-App.

Don't be discouraged by the fact that the title doesn't mention Calc+, the method works and there are instructions specifically for Calc+ on the page linked above

Just wanted to report that it worked for me!

Wishing all here the best of luck recovering their treasures....

in the app store go to your purchases and scroll down to the calc+ app, in my case just did it 2 min ago, it said update next to it so i’ve updated it and now it works again. when you look for the app in the appstore search it won’t appear. running IOS 14.6

Have you tried calling Apple support? They told me they couldn’t retrieve the developer’s contact info because the calc+ app doesn’t appear on the App Store.

please try to get them to help out. I’ve called two days in a row, long hours in vain

Someone from Apple suggested the same app exists in Samsung / LG phones. I haven’t confirmed its authenticity because all I’ve is iMac & at the mercy of the developer still. @Applesupport can you please help us contact the developers please ?!

Did you ever find out how to retrieve the photos and videos in the app? I’m having the same problem because I just updated my phone on accident and now I cannot get into my app. I have a ton of photos and videos in there that I would love to get out I do not have backed up anywhere else

I contacted Apple support today and do a screen share with them. They basically did you say that you would have to update to a time in the past through iCloud so that you can retrieve the photos. Other than that I’m going to try and open my old iPhone that has not been updated and retrieve them that way. I also found the developer and emailed them info@onewave.se

https://turbofuture.com/cell-phones/How-to-Rescue-Your-Photos-from-the-My-Secret-Folder-iPhone-App

This link absolutely works. Follow the directions exactly. I was using Calc+ when my iPhone updated and I could no longer access my photos. My photos were found under the app: com.agilitech.spycalfree. Double clicked on the app and you see documents and library. Double click documents and then double click PVAssets. There are your documents and photos. Good luck. I recovered hundreds of photos and videos I thought I’d lost. I hope this helps some of you.

I exported the files from my phone to my computer if that’s what you are asking. I followed the steps and downloaded the programs. I backed up my iPhone to my computer amd then accessed the back up and found the file I listed which was the Calc+ app. I now have the information so I’m not using another app for my photos. I just place

them in the hidden photo folder on my phone if they are personal. Hopefully I answered your question.

The instructions at the link I copied and pasted didn’t say to delete the app. What made you offload the app? It says to back up your iPhone with iTunes on your computer. Then you can find the Calc + app, click on it and export the files to your computer to a file or you can just view them from the back up location in iTunes. I had to download a Microsoft viewer for some of the video files for 99 cents but all the others were viewable. If you’ve deleted the app from your phone, you’re right it no longer exist. There’s another calculator + but it’s not the same app. Sorry you deleted the app, but I didn’t say to do that. I said follow the instructions. Not sure who you’re calling an idiot, but you may want to actually read the instructions completely next time.

Thank you for your advice. Ive failed to do that as well. Now we just wait for this app to be updated or Apple to help us resolve the issue. They’re obviously not taking any liability because the app isn’t present in the store anymore. I’m very very sad & disappointed about everything I lost. How on earth are we ever going to trust any other photo vault / calc + apps that’s merging now , but not the same. I lost about 400 photos documents and videos 😔 😞

yes I understand, I thought the same thing, but it was a request from the developer himself, it left me frustrated but I'm trying, can you update me if this situation is resolved? , I don't understand these things very well