App worked okay until latest update 14.5.1
Now will not work at all. Says developer needs to update software for it to work.
Is there any way of retrieving what was in the vault ?
same app does not now seem to be in App Store anymore either.
problem on both I phone and I pad.
iPad Air 2, iPadOS 14
After months of stressing out about my very important lost financial files trapped within this app, I finally got the app to work again tonight and recovered everything! It was quick, easy, and somewhat of an accidental miracle. Here’s what I did:
This is the odd part, the backup didn’t work, it said I didn’t have enough space on my computer….but then I pressed the Calculator+ app on my phone and it came back to life. I was able to retrieve all of my files and photos, and the app still works even after disconnecting the phone from my MacBook.
https://www.linkedin.com/company/one-wave-ab?trk=similar-pages
This is the Company and developer.. I suggest we all contact them on the LinkedIn platform to generate a response
Contact the developer directly on
info@onewave.se
and they maybe able to help you
The app is no longer available so once it’s offloaded, can’t be reinstalled.
DO NOT OFFLOAD IF THE APP IS NOT AVAILABLE
[Edited by Moderator]
Have you tried calling Apple support? At one time I did receive a notification on calf + asking to upgrade so I don’t lose my photos for a certain price a month / year. I declined the offer because I thought it should just be free as it has always been. Now I regret it beyond anything I’ve ever saved in my life.
mourn only hope is if they somehow decide to update their app to fit our iOS version.
what does it tell you when you click the app. If you can go to your purchase history & actually do find the app you’ll be able to find the developers information email phone etc. I can’t get in into mine. Good luck
I completely agree with you. The only leverage we have is their contact information. Apple support won’t allow us to downgrade our iOS to save our documents so this is entirely up to the developers. We need to bombard them with concerns consistently.
Have you tried calling Apple support? They told me they couldn’t retrieve the developer’s contact info because the calc+ app doesn’t appear on the App Store.
please try to get them to help out. I’ve called two days in a row, long hours in vain
I have photos and documents on my device that I cannot access. I have been following this thread for a few months.
We all want our private docs and photos back, but clearly that is not what Apple does. Apple has a store and people can access apps from their App store. They didn't create this app and the app only used to sit on their platform.
If anything is going to get changed it will be somehow getting the app developer to fix the existing or update the existing version to allow everyone to get their information...................somehow notify everyone to get their crap off the app or make copies of it and then shut it down at some future date.......
I know a number of people have tried to reach out to the developer and have been told they do not have the bandwidth to work on this app.
Where do we go from here?
no it did not work for me
Contact the developer directly on
info@onewave.se
It didn’t work for me either. It’s the new operating system… the app would have to be updated from the developer :/
Have you guys called Apple support yet ? They should be able to help us. It’s their platform. I mean how are we ever going to tryst any photo vault ever ???
I had an older iPhone that I had saved, opened it up and retrieved all of my pictures that way..
Have you tried calling Apple or the developer? Read the threads
unfortunately the App does not appear in the App Store anymore , therefore how to find and contact developer?
there is a completely different App now called Calculator + but not know therefore if same developer?
I’m having the same issue with the Calculator+ App, and I found this online. I haven’t tried it yet, but I hope this helps you with retrieving your photos and videos:
https://turbofuture.com/cell-phones/How-to-Rescue-Your-Photos-from-the-My-Secret-Folder-iPhone-App
Hello every I was having the same problem, and i wanted to find out why.
I found this article but I'm not sure how in-depth the reporting is:
https://www.chriswrites.com/apple-finally-removes-calculator-app-after-police-investigation/
Calculator + app
