You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to find a stolen iPad Air 4 with "Find My" disabled ? (iPadOS 14.3)

Hey everyone,


My S/O just lost her new iPad Air 4 I bought her a few months back.


We're Apple aficionados so we're used to the Find My feature, but for whatever reason she did not activate it on the iPad (probably not on purpose, but we never double checked before).


Now, she just told me her iPad was stolen in her bag in public transports around an hour ago. I stood calm until she told me it wasn't in the Find My app.


Now I feel like we can't do anything anymore: can't locate it, can't set Lost mode, can't erase the data remotely. The only thing she can do is remove it from her Apple ID account, and give it up to the thief.


It's an iPad Air 4 Wi-Fi (no cellular) running iPadOS 14.3. We have both the Serial Number and IMEI.

She's on her way to report it to the police station. As it was in the tram, I believe it was caught on camera. We'll probably find out later.


Do you have any idea of what we can do, except hope?

What does removing it from the iCloud account do? Does it erase all the data as well?


We're desperate, we need your help. Thank you!


Sidenote: impossible to choose iPad Air 4 from the list of devices, it doesn't appear. Seems like someone stole it from the list as well.

Posted on May 12, 2021 10:37 AM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2021 10:55 AM

TheSpaceCoffee wrote:

Hey everyone,

My S/O just lost her new iPad Air 4 I bought her a few months back.

We're Apple aficionados so we're used to the Find My feature, but for whatever reason she did not activate it on the iPad (probably not on purpose, but we never double checked before).

Now, she just told me her iPad was stolen in her bag in public transports around an hour ago. I stood calm until she told me it wasn't in the Find My app.

Now I feel like we can't do anything anymore: can't locate it, can't set Lost mode, can't erase the data remotely. The only thing she can do is remove it from her Apple ID account, and give it up to the thief.

It's an iPad Air 4 Wi-Fi (no cellular) running iPadOS 14.3. We have both the Serial Number and IMEI.
She's on her way to report it to the police station. As it was in the tram, I believe it was caught on camera. We'll probably find out later.

Do you have any idea of what we can do, except hope?
What does removing it from the iCloud account do? Does it erase all the data as well?

We're desperate, we need your help. Thank you!

Sidenote: impossible to choose iPad Air 4 from the list of devices, it doesn't appear. Seems like someone stole it from the list as well.

There is not much you can do. Hopefully she enabled a passcode on it.

Similar questions

1 reply
Question marked as Top-ranking reply

May 12, 2021 10:55 AM in response to TheSpaceCoffee

TheSpaceCoffee wrote:

Hey everyone,

My S/O just lost her new iPad Air 4 I bought her a few months back.

We're Apple aficionados so we're used to the Find My feature, but for whatever reason she did not activate it on the iPad (probably not on purpose, but we never double checked before).

Now, she just told me her iPad was stolen in her bag in public transports around an hour ago. I stood calm until she told me it wasn't in the Find My app.

Now I feel like we can't do anything anymore: can't locate it, can't set Lost mode, can't erase the data remotely. The only thing she can do is remove it from her Apple ID account, and give it up to the thief.

It's an iPad Air 4 Wi-Fi (no cellular) running iPadOS 14.3. We have both the Serial Number and IMEI.
She's on her way to report it to the police station. As it was in the tram, I believe it was caught on camera. We'll probably find out later.

Do you have any idea of what we can do, except hope?
What does removing it from the iCloud account do? Does it erase all the data as well?

We're desperate, we need your help. Thank you!

Sidenote: impossible to choose iPad Air 4 from the list of devices, it doesn't appear. Seems like someone stole it from the list as well.

There is not much you can do. Hopefully she enabled a passcode on it.

How to find a stolen iPad Air 4 with "Find My" disabled ? (iPadOS 14.3)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.