AirPod Pro Compatibilty with MS Teams
I have the Airpods Pro Noise Canceling Headphones and trying to use with Microsoft Teams Version 1.4.00.8872 (64-bit) - I dont seem to be able to hear anyone or vice versa. Any known issues or work arounds?
User profile for user:
SnickZ.
User level:
Community Specialist
Hi CoffeeFan,
Thank you for using the Apple Support Communities. We understand that you are having issues with the AirPods Pro and we would like to help! First, let’s make sure that the software on your iPhone has been updated to the latest supported version iOS 14.5.1 If your iPhone has not yet been updated to iOS 14.5.1 make sure to back up your iPhone first before updating it.Â
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
If your iPhone software has been updated and you continue to experience the same issue, then follow all the troubleshooting steps in the articles below:Â
- Update Microsoft Teams app: How to manually update apps on your Apple device
- If your AirPods won't connect
- AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode
- If Active Noise Cancellation isn't working as expected on your AirPods Pro
We hope this helps!Â
Take care