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iPhone 8plus wifi option is greyed out

My wifi option for iPhone 8plus is greyed out. I did a network reset and still nothing. I did a settings reset and still nothing. I did a factory reset and still nothing. Now I am not able to sync my iCloud info to the phone. I need help!

iPhone 8 Plus, iOS 14

Posted on May 12, 2021 11:41 PM

Reply
1 reply

May 13, 2021 6:00 PM in response to EJnunior

Hi, jmuppalEJnunior. Thanks for reaching out to us on the Apple Support Communities. We understand that the Wi-Fi option on your iPhone is grayed out, so you are unable to turn Wi-Fi on and use it. We'll be glad to help you out with this.


It sounds like you are off to a great start troubleshooting. Since the resets haven't solved the issue, the next step would be to make sure your iOS software is up to date: Update your iPhone, iPad, or iPod touch - Apple Support.


If the iOS software is up to date and Wi-Fi is still grayed out, you'll need to get in touch with Apple Support directly. You can do that here: Contact Apple Support.


Thanks again for reaching out.


Cheers!

iPhone 8plus wifi option is greyed out

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