Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I keep trying to sign into iTunes on older Apple TV. I get verification code from phone and then go back to type in password followed by code but keeps saying its incorrect. (Real pain typing in passcode with remote)

I keep trying to sign into iTunes on older Apple TV. I get verification code from phone and then go back to type in password followed by code but keeps saying its incorrect. (Real pain typing in passcode with remote)

Apple TV

Posted on May 13, 2021 4:09 PM

Reply
Question marked as Best reply

Posted on May 14, 2021 4:30 AM

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

3 replies
Question marked as Best reply

May 14, 2021 4:30 AM in response to AppleTVsignin

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

I keep trying to sign into iTunes on older Apple TV. I get verification code from phone and then go back to type in password followed by code but keeps saying its incorrect. (Real pain typing in passcode with remote)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.