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I cannot download or update any apps from Apple

I cannot download or update any apps from Apple. This is the pop up I keep getting on my MacBook Pro also

Safari cannot open the page because the address is invalid. Does anyone have this issue.


[Re-Titled by Moderator]

Posted on May 14, 2021 8:59 AM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2021 10:41 AM

Go step by step and test.


1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416

2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987

3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

Login to your account in Safe Mode test.

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

2 replies
Question marked as Top-ranking reply

May 14, 2021 10:41 AM in response to NOLA_DAT8

Go step by step and test.


1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416

2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987

3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

Login to your account in Safe Mode test.

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

I cannot download or update any apps from Apple

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