Transfer data is taking a long time. iPhone 6 to iPhone 11. what could be the problem???

Question

Level 1

8 points

So I just picked up my iPhone 11. I've been using my iPhone 6 for a moment

now and it was honestly time. So I got it home, started the transfer data thingy with

the little blue particle cloud and it's still going. I set it up around 8pm last night

and nothing has changed. It's 2:25pm the next day.

I tried to press press just now and nothing changed. I tried to turn off my iPhone 11

and nothing has changed. My 6 is on OS11.1 (yes, I became super weary of updates

and I like the apps I used that were not updated and hence would disappear)

What could be the issue? Does it really take this long to transfer data?

Do I need to take my phones in to Apple store and have them do it?

LaT

iPhone 11

Posted on May 14, 2021 11:26 AM

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Answer 1

Best reply

Level 10

119,603 points

If you're setting up a new device using your current device with Quick Start, your old iPhone must be using using iOS 12.4 or later.

You need to setup your new iPhone the old-fashioned way, using a backup of your old iPhone:

or

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Answer 2

Level 10

119,603 points

Try a force restart:

iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

For more info, see:

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Answer 3

Level 1

8 points

Thanks so much! Now I know!

But what about the issue of I can't shut off the IPhone 11?

I press Cancel. Nothing happens. I hold the side button, nothing happens.

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