You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

haydnesmith Author

Level 1

8 points

Billing

When I try to download something on the AppStore it puts me to the billing screen even if it’s free. I press done and it just keeps repeating itself. If anyone has had this problem and resolved please let me know. Thanks.

Posted on May 15, 2021 8:53 AM

Top-ranking reply

Remi_202DC

Level 5

4,098 points

Posted on May 15, 2021 9:18 AM

Hi,

Please note you might need to have a payment method on file, even if the app that you want to download is free

If you’re not able to add your payment method, visit this page.

View in context

Billing

Similar questions