You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My pc and my Android mobiles connect by WiFi with the printer using the printer’s IP address. My Ipads can’t find the printer IP address, even if filled in manually. Should I use the printer MAC address to find the printer?
iPad, iPadOS 14
The list in About AirPrint - Apple Support confirms that the Epson WF-2750 is a printer supporting the AirPrint technology (as you already know), so it should be possible to print from an iPad (without the need for an extra app from the printer manufacturer).
Use AirPrint to print from your iPhone, iPad or iPod touch – Apple Support
I assume that the printer, the computer, the Android phones, and the iPads are connected to one Wi-Fi router. The printer and the iPads must use the same network. Depending on the router/settings, one may have to check 2.4 and 5 GHz network names, etc.
One may also want to power cycle all devices according to the following procedure: Power off the router, the printer, the computer, and all mobile phones and iPads. Wait two to three minutes. Power on the router. Wait another two to three minutes. Power on the printer. Wait a minute or two. Power on the computer. Finally, power on all mobile phones and iPads.
The list in About AirPrint - Apple Support confirms that the Epson WF-2750 is a printer supporting the AirPrint technology (as you already know), so it should be possible to print from an iPad (without the need for an extra app from the printer manufacturer).
Use AirPrint to print from your iPhone, iPad or iPod touch – Apple Support
I assume that the printer, the computer, the Android phones, and the iPads are connected to one Wi-Fi router. The printer and the iPads must use the same network. Depending on the router/settings, one may have to check 2.4 and 5 GHz network names, etc.
One may also want to power cycle all devices according to the following procedure: Power off the router, the printer, the computer, and all mobile phones and iPads. Wait two to three minutes. Power on the router. Wait another two to three minutes. Power on the printer. Wait a minute or two. Power on the computer. Finally, power on all mobile phones and iPads.
I have WiFi for private use. WiFi works fine on desktop, 2 Android mobiles and both iPads. It just doesn’t print from iPad. Nobody answers my questions if I should use the MAC address of the printer on my iPads. With the IP address on my iPads the printer can’t be found.
Nobody really knows, everybody here only users of Apple products. I never did enter IP address of my printer, to my iPad Pro, it connected automatically with Air Print. It's your call, but you not telling what iPads you having with AirPrint issues.
Tomscheese wrote:
Nobody answers my questions if I should use the MAC address of the printer on my iPads.
I'll answer it... no. You can only use AirPrint. iPads and iPhones are sandboxed and this prevents viruses and malware but it has some drawbacks. Androids get hacked often due to their open architecture, you can download an app from anywhere, safe or not.
It’s an Epson WF 2750. As I mentioned before, I’ve never had a problem printing from either of the devices, using VPN or not. Apple customer service suggested to delete the VPN app from both iPads. That made no difference. The problem only started a couple of weeks ago. Both are on version 14.5.1.
Air print only. Fine on all other devices. iPads can’t find IP address.
Is your WiFi network for work, or personal use? It’s possible there are too many devices in WiFi network. Try go from there.
Hi,
Which exact printer make and model?
Thanks for your reply. It doesn’t solve anything but you make it clear what not to do.
Great. Followed your advice and I can now print from all devices. If it happens again, I’ll know what to do. Very grateful and many thanks. Tom
Hello Tom,
You're welcome! Good news!
Jan
Printing from iPad
