The windows bluetooth cant detect my wireless mouse, so i decided to connect the mouse usb stick via an adapter. When i connect the mouse to the adapter, it says that the mouse is connected and ready to go but when i move the mouse, the cursor doesnt move.
MacBook Pro (2020 and later)
The unknown devices are not a good sign. Are Bootcamp drivers installed? If not, Download and install Windows support software on your Mac - Apple Support.
If it is paired on the macOS side, but does not work when you switch,
Also, you can look at https://www.nirsoft.net/utils/bluetooth_viewer.html . It may provide a bit more information than what Windows can provide. You may also want to check Windows event logs.
What is the year/model of your Mac (do not post the serial number)?
What is the brand/model of your mouse?
Does your mouse have a separate RF-to-USB adapter?
Is this - https://www.logitech.com/en-us/products/mice/m350-pebble-wireless-mouse.910-005770.html - your Mouse? The linked page has
PACKAGE CONTENTS
Wireless Mouse
Nano Receiver
1 AA battery (pre-installed)
User documentation
This can connect via BT (BTLE) or through the Nano receiver. Using either method, do you see Mouse in the Windows Device Manager?
Good to see the mouse in HID.
Did you pair the mouse to macOS and Windows separately? Normally, if you have paired the mouse to macOS, you should not pair it again to Windows.
Windows BT debugging can be quite challenging. You will need an external BT device. Does the mouse work properly with macOS, without the Nano receiver?
Hello,
My mac is Macbook pro 2020. The mouse is a logitech pebble mouse and no, it doesnt have a seperate RF-to-USB.
I tried to connect it using bluetooth but it cannot detect it at all on the windows but it works perfectly on the mac.
i have actually disconnected/unpair it from mac to connect to windows because i have read somewhere that to be able to use mouse in windows, i need to disconnect from mac. But, my mouse still cant be detected by the window bluetooth after that.
It still doesnt work. Nothing changes. Idk if it will help but this is what i see when try to bluetooth.it finds every device in the house excet my mouse hahaha
And when i connect the nano receiver it will show this, but i cant move the mouse.
Yes thats my mouse! Im not sure how to connect using the nano receiver though. This is what i can see in my device manager.
I just installed it, but the mouse still cannot work. But it can be seen in device manager now
If the mouse is paired, but not connected, you may need to debug the connection request. Once the mouse is paired to Windows, it should also work in Mac. Can you check?
How do i debug it?
Yes it works perfectly on macOS
Bluetooth mouse cant work on bootcamp
