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Can’t download apps from App Store.

I am unable to download apps from the App Store on my new iPad. Every time I try it will show a check mark and say done but then a iTunes review box will pop up. And when I try to sign into iTunes to review my info it won’t let me, it’s a vicious cycle. Why is it doing this?


iPad Air, iPadOS 14

Posted on May 16, 2021 7:02 PM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2021 7:11 PM

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631

1 reply
Question marked as Top-ranking reply

May 16, 2021 7:11 PM in response to FTAuser21

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631

Can’t download apps from App Store.

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