Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

camera not work in any app

camera not work in any app

MacBook Pro 15″, macOS 11.3

Posted on May 17, 2021 3:07 PM

Reply
12 replies

May 18, 2021 10:37 AM in response to KateOHanlan

Show us the full etrecheck report please.


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/


Pastebin is a good place to paste the whole report if you capture the URL while there…

https://pastebin.com/

Whew, they've changed pastebin & made it harder, but after pasting in, click Create new paste button, then Embed button, then copy the URL...

<script src="https://pastebin.com/embed_js/KuvnghqA"></script>


The important part of the above is between the quote marks...


https://pastebin.com/embed_js/KuvnghqA


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...

May 18, 2021 10:11 AM in response to BDAqua

Help us BDaqua!

I have spent hours trying to "reset the SMC" got EtreCheck to review my hardware, ran MalWare to find aliens, and could not fix it. Under "Privacy and Security" neither Facetime nor PhotoBooth were options to select. Wrote to you, and while awaiting for your response, suddenly found the camera recognized in the "About this Mac" hardware and the Photobooth and Facetime apps both worked. Thought it was somehow solved. It was then that I asked how you fixed it.


THEN, about two hours later, my camera was again not recognized, and photobooth and Facetime did not recognize it and neither did Privacy and Security. Tried to again reset the SMC" and no success, repeatedly, no success.


WHAT IS HAPPENING????? help please. And see alaj55 below who is also experiencing the same....


Thank you,

Kate

May 19, 2021 9:56 AM in response to KateOHanlan

Hmmm, no direct indication, but what were you doing at thee times yesterday?


2021-05-18 16:24:35 trustd - High CPU Use (2 times)

Executable: /usr/libexec/trustd


2021-05-18 11:03:50 mdsync - High CPU Use (21 times)

Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync


2021-05-18 10:23:50 MTLCompilerService - High CPU Use

Executable:


mdsync might be to do with Time Machine, MTL Compiler Service is graphic card related.

camera not work in any app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.