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Problem with itunes app

when I open the itunes app on my i phone 6 it just immediately closes again. I have never used the app before on the iphone, just on my ipad, but it would be useful if I could do so. I need to update it from the itunes on my laptop. Any suggestions welcome! Thanks

iPhone 6, iOS 12

Posted on May 18, 2021 5:42 AM

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Question marked as Top-ranking reply

Posted on May 18, 2021 7:20 AM

If an app unexpectedly quits, stops responding, or won’t open, click here --> https://support.apple.com/HT201398


Do you mean the Music app which is what you use to play music 'updated' from your computer, or do you mean the iTunes app which is what you use to buy music from the iTunes Store?

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Problem with itunes app

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