App Music

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8 points

App Music

The App Music crashes immediately after the launch. I restarted my iPhone, update at the last OS version available, deleted the app and re-downloaded it. Nothing happened. Someone experience a similar concern?

Posted on May 18, 2021 6:57 AM

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Answer 1

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BETTACREMA Author

Level 1

8 points

May 23, 2021 10:41 AM in response to melissa_m77

Tks Melissa; I reached the Apple service via chat and they suggested to activate the Flight mode, then to launch the app. After reactivated the normal mode the app opens and works correctly. Hoping this helps

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Answer 2

May 19, 2021 10:15 AM in response to BETTACREMA

Hey Bettacrema,

Thanks for posting your question about your music app crashing in Apple Support Communities! A great place to start is by checking out the steps in the article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, as it outlines some great troubleshooting steps for issues such as this. If the steps in the article do not help then you can try the additional suggestions in the "Get more help" section of that page.

Best wishes.

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Answer 3

rose_10

Community Specialist

May 23, 2021 11:24 AM in response to BETTACREMA

Hey Bettacrema,

It's great to hear that you were able to get the issue resolved. If you have any questions in the future feel free to post again!

Take Care.

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App Music

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